Refund & Cancellation Policy
Last updated: 02 Nov 2024
Thank you for choosing Bookingsjoy.com for your booking needs. We strive to provide excellent service, and we understand that sometimes plans change. Below are the terms regarding cancellations and refunds.
Cancellations
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- Cancellation Period: You may cancel your booking for a full refund within 24 hours of making the booking, provided the cancellation is made prior to check-in date, or service date.
- No-Show If you fail to show up for your scheduled service or event without prior cancellation, no refund will be issued.
Refunds
- Eligible Refunds: Refunds will be processed only if the cancellation falls within the specified cancellation window. If you are eligible for a refund, it will be issued back to the original payment method used at the time of booking.
- Refund Processing Time Refunds typically take 2 business days to process after your cancellation request is approved. Please note that your financial institution may take additional time to reflect the refund in your account.
- Non-Refundable Items Certain services, products, or events may be non-refundable, as specified at the time of booking.
Modifications to Your Booking
- If you need to modify your booking (such as changing dates or services), please contact our support team as soon as possible. We will do our best to accommodate changes, but additional charges may apply depending on the nature of the modification.
Force Majeure
- Bookingsjoy.com is not responsible for cancellations or refund requests due to circumstances beyond our control, including but not limited to natural disasters, acts of terrorism, government restrictions, or other force majeure events. In such cases, we will work with you to reschedule or offer an alternative solution where possible.
How to Cancel or Request a Refund
To cancel your booking or request a refund, please contact our customer support team via:
Please include your booking reference number, name, and reason for cancellation in your request.
Contact Us
If you have any questions or concerns regarding our Refund & Cancellation Policy, please do not hesitate to contact our support team at:
